Online service strives to reduce child support arguments

There are certain realities to which people must become accustomed after going through a divorce. For example, people may have to adjust to a new place to call home, a visitation schedule that may mean fewer hours with their children, and the responsibility of making regular spousal support and/or child support payments.

The unfortunate reality is that this final issue -- child support payments -- often serves as a source of serious contention between many divorced couples. That's largely because the residual bitterness over the divorce coupled with otherwise poor communication and the always touchy subject of money creates less than ideal circumstances for having a constructive conversation.

Interestingly, a company based right here in California has devised a new tool that they believe will help divorced parents "spend less time managing child support and more time focused on raising happy, healthy children."

Ittavi -- which stands for "It Takes a Village" -- has created an online service called Support Pay that is designed to help divorced parents more efficiently manage the multitude of shared expenses, which often serve as the catalyst for arguments.

The online platform enables divorced parents to upload copies of bills via their scanner or mobile phone camera, creating greater transparency as to where expenses are coming from and where money is going. From there, the other parent is able to view the bill and elect to pay it, dispute it or pay half of it.

Currently, those interested in Support Pay are able to use a free version with limited features or a full version for a charge of $19.99 per month. Android apps and iOS apps are expected to be available to the public over the next few months.

"The biggest complaints we hear from divorced parents are 'My ex-partner has no idea how much it costs to bring up a child' or 'I just want to know my payments are going to my child,'" said the CEO of Ittavi, who is developed Support Pay based on her own divorce experience.

What are your thoughts on this online service?

If you are currently considering a divorce here in California and would like to learn more about child custody or child support, consider speaking with an experienced attorney.

Source: PC World, "SupportPay is an app to take on deadbeat dads," Martyn Williams, Oct. 17, 2013

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